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Definitions
a) "Deliverable" means the tangible work product resulting from the performance
of Support excluding Standard Products or Custom Products.
b) "Hardware" means photonic and related components and equipment,
documentation, accessories, parts, and upgrades.
c) "GPC Branded" means Products and Support bearing a trademark or service mark
of General Photonics.
d) "Product" means Hardware or Software listed in GPC's standard price list at
the time of GPC's acceptance of Customer order, and including products that are
modified, altered, or customized to meet Customer requirements ("Custom
Products").
e) "Software" means machine-readable instructions and data (and copies thereof)
and related updates and upgrades, licensed materials, user documentation, user
manuals, and operating procedures.
f) Software License Information (“SLI”) is license information that is specific
to a Software Product. SLI may be found in a file in the Software Product’s
directory or as information that accompanies the Software Product or in GPC
quotations.
g) "Specification" means technical information about Products published in GPC
Product manuals, user documentation, and technical data sheets in effect on the
date GPC delivers Products to Customer.
h) "Statement of Work" means an executed document that describes the Custom
Support to be performed by GPC under the Support Terms section.
i) "Support" means Hardware repair, Software maintenance, training, and
configuration, and other standard support services provided by GPC and includes
"Custom Support" which is any agreed non-standard Support as described in a
Statement of Work.
j) "Transaction Document(s)" means an accepted Customer order and in relation to
that order valid GPC quotations, GPC published technical data sheets or service
descriptions, GPC limited warranty statements made available to Customer with
Products, and mutually executed Statement of Work, all as provided by GPC, or
other mutually executed documents that reference these GPC Single Order Terms
("Terms").
k.) "Version" means a release of Software that contains new features,
enhancements, and/or maintenance updates, or for certain Software, a collection
of revisions packaged into a single entity and, as such, made available by GPC
to its customers (also called a "Release").
Prices and Taxes
a) Prices. Product and Support prices are
specified in published GPC price lists at the time GPC receives Customer's
order, or in a valid Transaction Document. Prices are subject to change at any
time prior to GPC's acceptance of Customer's order, unless stated otherwise in a
Transaction Document.
b) Price Validity. Unless prices are changed by GPC in accordance with
these Terms, prices are valid for the period set forth in a Transaction
Document. Product prices for an order remain valid for ninety (90) days from
original order date unless otherwise quoted by GPC.
c) Taxes. Prices are exclusive of, and Customer shall pay, all taxes,
duties, levies or fees, or other similar charges imposed on GPC or on the
Customer by any taxing authority (other than taxes imposed on GPC's income)
related to Customer's order, unless Customer has provided GPC with an
appropriate resale or exemption certificate for the delivery location. "Delivery
location" means the location where GPC transfers title or possession of Products
to Customer.
d) Withholding Tax. If Customer is required by law to withhold and remit
tax relating to Customer's order, Customer shall:
1) be entitled to reduce the payment by the amount of such tax;
2) withhold and remit such tax to the applicable tax jurisdiction;
3) assist GPC to obtain the benefit of any reduced withholding tax under
applicable tax treaties; and
4) furnish to GPC a tax certificate or other acceptable evidence of payment
of such tax as required by the relevant taxing authorities.
e) Financing. Third party financing transactions require advance notice
to GPC for appropriate tax treatment.
Customer Orders
a) Orders. Orders will be governed by
these Terms and are subject to acceptance by GPC.
b) Cancellation. Customer may cancel an order for Standard Products at
no charge up to five (5) business days prior to the scheduled shipment date.
Orders for Custom products and products that have been connectorized to customer
specification may not be cancelled.
c) Extended Delivery Dates. Changes to orders that extend delivery dates
beyond ninety (90) days from the order date shall be considered new orders at
the prices in effect when GPC receives the changed order.
Delivery
a) Delivery. GPC will deliver Products by
arranging shipping to the receiving area at the "ship to" address specified in
Customer's order within the country in which GPC accepted the order. GPC may
elect in its sole discretion to deliver Software, Deliverables, Specifications,
or Product documentation by enabling electronic transmission to, or electronic
access or download by Customer in the country where GPC accepted the order.
b) Delivery Charges. Transportation and handling charges are payable by
Customer and will be specified in an GPC invoice unless otherwise specified in a
Transaction Document. Special packing or shipping arrangements will be charged
separately to Customer.
c) Delivery Requirements. If GPC is unable to meet Customer's Product
delivery requirements, Customer may cancel that order, and such cancellation is
Customer's sole remedy.
Payment
a) Payment Terms. Customer agrees to pay,
without offset, all invoiced amounts within thirty (30) days of GPC's invoice
date. GPC may change credit or payment terms for unfulfilled orders if, in GPC's
reasonable opinion, Customer's financial condition, previous payment record, or
relationship with GPC merits such change.
b) Customer Default. GPC may discontinue performance if Customer fails to
pay any sum due, or if after ten (10) days written notice Customer has not cured
any other failure to perform under these Terms.
c) Security Interest. GPC retains a security interest in Products until
payment. Customer shall execute any paperwork required by GPC to effectuate any
such security interest.
Warranty Provisions
a) Warranty Statements. GPC limited
warranty statements for Hardware, Software and Support, as applicable, are
contained in their respective sections of these Terms. The limited warranties in
these Terms are subject to the terms, limitations, and exclusions contained in
the limited warranty statement provided.
b) Transfer. Warranties are transferable to another party for the
remainder of the warranty period subject to GPC license transfer policies and
any assignment restrictions.
c) Delivery Date. Warranties begin on the date of delivery.
d) Exclusions. GPC is not obligated to provide warranty services or
Support for any claims resulting from:
1) Negligent usage or environmental conditions that do not conform to GPC's
site specifications;
2) Customer's non-compliance with Specifications or Transaction Documents;
3) Improper or inadequate maintenance or calibration
4) Modifications not performed or authorized by GPC;
5) Virus, infection, worm or similar malicious code not introduced by GPC;
or
6) Abuse, negligence, accident, loss or damage in transit, fire or water
damage, electrical disturbances, transportation by Customer, or other causes
beyond GPC's control.
e) Non-GPC Branded Products and Support. GPC may provide third-party
products, software, and services that are not GPC Branded "AS IS" without
warranties of any kind, although the original manufacturers or third party
suppliers of such products, software and services may provide their own
warranties.
f) Disclaimer. THE WARRANTIES AND ANY ASSOCIATED REMEDIES EXPRESSED OR
REFERENCED IN THESE TERMS ARE EXCLUSIVE. NO OTHER WARRANTY, WRITTEN OR ORAL, IS
EXPRESSED OR IMPLIED BY GPC OR MAY BE INFERRED FROM A COURSE OF DEALING OR USAGE
OF TRADE. TO THE EXTENT ALLOWED BY LOCAL LAW GPC DISCLAIMS ALL IMPLIED
WARRANTIES OR CONDITIONS INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
Intellectual Property Infringement
a) Third-Party Claims. GPC will defend or settle any third party claims
against Customer alleging that GPC Branded Products or Support (excluding Custom
Products and Custom Support) provided under these Terms infringes intellectual
property rights in the country where they were sold, if Customer:
1) promptly notifies GPC of the claim in writing;
2) cooperates with GPC in the defense of the claim; and
3) grants GPC sole control of the defense or settlement of the claim.
GPC will pay infringement claim defense costs, GPC-negotiated settlement
amounts, and court-awarded damages.
b) Remedies. If such a claim appears likely, then GPC may modify the GPC
Branded Products or Support, procure any necessary license, or replace the
affected item with one that is at least functionally equivalent. If GPC
determines that none of these alternatives is reasonably available, then GPC
will issue Customer a refund equal to:
1) the purchase price paid for the affected item if within one year of
delivery, or the Customer's net book value thereafter; or
2) if the claim relates to infringing Support, the lesser of twelve (12)
months charges for the claimed infringing Support or the amount paid by Customer
for that Support.
c) Exclusions. GPC has no obligation for any claim of infringement
arising from:
1) GPC's compliance with Customer or third party designs, specifications,
instructions, or technical information;
2) modifications made by Customer or a third party;
3) Customer non-compliance with the Specifications or the Transaction
Documents
d) Sole and
Exclusive. This sub-section states GPC's entire liability for claims of
intellectual property infringement.
Intellectual Property Rights
No rights in copyright, patents, trademarks,
trade secrets, or other intellectual property are granted by either party to the
other except as expressly provided under these Terms. Customer will not register
or use any mark or internet domain name that contains GPC's trademarks (e.g.,
"GPC", or "General Photonics").
Limitation of Liability and Remedies
a)
Limitation
of Liability.
Except for the amounts in “Intellectual Property Infringement” (above)above and
damages for bodily injury (including death) GPC's total aggregate liability is
limited to the amount paid by Customer for:
1) the Product; or
2) Support during the period of a material breach up to a maximum of twelve
(12) months;
that in each case is the subject of the claim.
b) Disclaimer. EXCEPT FOR CLAIMS BY A
PARTY FOR INFRINGEMENT OF THEIR INTELLECTUAL PROPERTY RIGHTS AGAINST THE OTHER
PARTY, IN NO EVENT WILL EITHER PARTY BE LIABLE FOR ANY INCIDENTAL, INDIRECT,
SPECIAL, OR CONSEQUENTIAL COSTS OR DAMAGES OF ANY KIND OR FOR ANY DOWNTIME
COSTS; LOST BUSINESS, REVENUES, OR PROFITS; FAILURE TO REALIZE EXPECTED SAVINGS;
LOSS OR UNAVAILABILITY OF OR DAMAGE TO DATA; OR SOFTWARE RESTORATION WHETHER OR
NOT THAT PARTY WAS AWARE OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF SUCH
COSTS, EXPENSES, OR DAMAGES.
TO THE EXTENT ALLOWED BY LOCAL LAW, THESE LIMITATIONS WILL APPLY REGARDLESS OF
THE BASIS OF LIABILITY, INCLUDING NEGLIGENCE, MISREPRESENTATION, BREACH OF ANY
KIND, OR ANY OTHER CLAIMS IN CONTRACT, TORT OR OTHERWISE.
General
a)
Electronic Orders and EDI.
Where facilitated under local law, the parties may do business electronically,
including order placement and acceptance. Once accepted, such orders will create
fully enforceable obligations subject to these Terms. Such orders and
acceptances will be deemed for all purposes to be an original signed writing.
Customer and GPC will adopt commercially reasonable security measures for
password and access protection.
b) Internal Use. Products and Support acquired by Customer under these
Terms are solely for Customer's own internal use and not for resale or
sub-licensing.
c) Force Majeure. Neither party will be liable for performance delays nor
for non-performance due to causes beyond its reasonable control; however, this
provision will not apply to Customer's payment obligations.
d) Assignment. Customer may not assign, delegate or otherwise transfer
all or any part of its rights or obligations under these Terms without prior
written consent from GPC. Any such attempted assignment, delegation, or transfer
will be null and void. Assignments of GPC Software licenses are subject to
compliance with GPC's Software license transfer policies.
e) Export and Import. By accepting this agreement you confirm that you
are not located in (or a national resident of) any country under U.S. Economic
embargo or sanction, not identified on any U.S. Department of Commerce Denied
Persons List, Entity List of proliferation concern, on the US State Department
Debarred Parties List or Treasury Department Designated Nationals exclusion
list, and not directly or indirectly involved in the financing, commission or
support of terrorist activities or in the development or production of nuclear,
chemical, biological weapons or in missile technology programs as specified in
the U.S. Export Administration Regulations (15 CRF 744) and hardware, software,
technology, or services may not be exported, re-exported, transferred or
downloaded to any such entity.
f) Governing Law. Disputes arising or raised in the United States will be
governed by the laws of the State of California, excluding rules as to choice
and conflict of law.
g) Bankruptcy. If either party becomes insolvent, is unable to pay its
debts when due, files for bankruptcy, is subject of involuntary bankruptcy, has
a receiver appointed, or has its assets assigned, the other party may cancel any
unfulfilled obligations.
h) Survival. Any provisions in these Terms which by their nature extend
beyond the termination or expiration of any sale or license of Products or
Support will remain in effect until fulfilled and will apply to both parties'
respective successors and permitted assigns.
i) Notices. All notices that are required under these Terms will be in
writing and will be considered effective upon receipt.
j) Entire Agreement. These Terms represent the entire agreement between
GPC and Customer regarding Customer's purchase of Products and Support, and
supersedes and replaces any previous communications, representations, or
agreements, or Customer's additional or inconsistent terms, whether oral or
written. In the event any provision of these Terms is held invalid or
unenforceable the remainder of the Terms will remain enforceable and unaffected
thereby.
k) Waiver. Neither party's failure to exercise or delay in exercising any
of its rights under these Terms will constitute or be deemed a waiver or
forfeiture of those rights.
l) Order of Precedence. Unless otherwise agreed or provided herein,
documents will apply in the following descending order of precedence:
1) SLI;
2) the sections of these Terms;
3) the Statement of Work (if applicable);
4) all Transaction Documents.
GPC Hardware terms
Risk of loss
Risk of loss or
damage, and title to Hardware, will pass to Customer and acceptance will occur
upon delivery to the "ship to" address or, if special shipping arrangements are
agreed to, upon delivery to Customer's carrier or designee.
1.
Hardware-limited Warranty
GPC warrants GPC
Branded Hardware against defects in materials and workmanship under normal use
and that it will materially conform to its Specifications for the time specified
in the applicable Transaction Documents for a period of one year from date of
delivery. GPC Branded Hardware may contain used parts that are equivalent to new
in performance and reliability and are warranted as new.
2.
Operation
GPC does
not warrant that the operation of Hardware will be uninterrupted or error free,
or that Hardware will operate in Hardware and Software combinations other than
as expressly required by GPC in the Product Specifications or that Hardware will
meet requirements specified by Customer. Customer may only use firmware embedded
in the Hardware to enable the Hardware to function in accordance with its
Specifications.
3.
Exclusive remedies
Upon notice of a valid warranty claim during the warranty period and if provided
reasonable access to the GPC Branded Hardware, GPC will, at its option, repair a
defect in the GPC Branded Hardware, or correct a material non-conformance to
Specifications, or replace such Hardware with Hardware of equal or better
functional performance within 30 days.
GPC Software License Terms
1.
License grant
GPC grants
Customer a non-exclusive, non-transferable license to “Use”, in object code
form, the Version or Release of the GPC Branded Software delivered from an GPC
accepted order. For purposes of these Terms, unless otherwise specified in the
SLI, “Use” means to install, store, load, execute, and display one copy of the
Software on one device at a time for Customer's internal business purposes.
Customer's Use of such Software is subject to these license terms, the
applicable Use restrictions and authorizations, and applicable licensed
locations for the Software specified in SLI (the “Software License”). The usage
terms specified in the SLI for GPC Branded Software will not be materially more
restrictive than the Use defined in this sub-section C1.
2.
Ownership
This Software
License confers no title or ownership and is not a sale of any rights in the
Software..
3.
Acceptance
Customer
accepts Software upon delivery.
4.
Upgrades
Software
Versions or maintenance updates, if available, may be ordered separately or may
be available through Software Support. GPC reserves the right to require
additional licenses and fees for Software Versions or separately purchased
maintenance updates or for Use of the Software in conjunction with upgraded
Hardware or Software. When Customer obtains a license for a new Software Version
through Software Support or purchases an upgrade license to a new Version,
Customer's Software License for the earlier Version shall terminate. Software
Versions are subject to the license terms in effect on the date that GPC
delivers or makes the Version available to Customer.
b) Copy and Adaptation. Unless otherwise permitted by GPC, Customer may
only make copies or adaptations of the Software for archival purposes or when
copying or adaptation is an essential step in the authorized Use of the
Software.
c) Copyright Notice. Customer must reproduce all copyright notices that
appear in or on the Software (including documentation) on all permitted copies
or adaptations. Copies of documentation are limited to internal use.
f) Changes. Customer will not modify, reverse engineer, disassemble,
decrypt, decompile, or make derivative works of the Software. Where Customer has
other rights mandated under statute, Customer will provide GPC with reasonably
detailed information regarding any intended modifications, reverse engineering,
disassembly, decryption, or decompilation and the purposes therefore.
5.
License term and termination
Unless a different time period for the license is specified in the applicable
SLI or quotation, the Software License
granted
Customer will be perpetual, provided however that GPC may terminate the Software
License upon notice for failure to comply with these terms.
6.
Warranty
GPC
Branded Software will materially conform to its Specifications.
7.
Exclusive remedies
If notified of a
valid warranty claim during the warranty period, GPC will, at its option,
correct the warranty defect for GPC Branded Software, or replace such Software.
If GPC is unable, within a reasonable time, to complete the correction, or
replace such Software, Customer will be entitled to a refund of the purchase
price paid upon prompt return of such Software to GPC.
8.
Implied license
There are
no implied licenses.
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